| 5 comments ]

Really.
What IS it ?
People all over the place keep throwing it at you.

I need two loadrunner resources asap.
The customer wants to see the plan asap.
What's the priority of this task ? "asap".

Well, OK, I know what they really mean. They mean to say that it is urgent and pressing. Maybe I'm just nit picking on language. But indulge my language issue for a bit: ( BTW, I'm no grammar expert)

Start Nit Picking:

As soon as possible. As if anyone ever plans any differently. Have you heard of any plans that use the as late as possible principle? Of course I'll do it asap. That's how I do all my stuff.

End Nit Picking

OK, understood. They mean urgent. But that's still little help. That helps little when planning stuff. If I have 10 things to do on my task list, maybe this will take away 3 of them, the 3 that are just nice to do. But what about the other 7 ? Should I just drop them and spend all my time on this one? Or spend half my time on it? Should I spend more money to get this done?

Well, yes, I can find the real urgency by asking the right questions, but doesn't it help if some are already answered ?

To end, here's a customer who regularly sends us tasks over emails that start with " This is urgent as well as important". :-)

| 1 comments ]

An excellent post on how to investigate these most tricky of bugs: ones that take place once in a while, and you cannot figure out how to reproduce them. Basically for testers, but very useful for developers as well.